WhatsApp Inbound Management · £150/month

Turn WhatsApp into your
busiest booking channel

Get your garage on WhatsApp and never lose another enquiry. GarageDesk handles every inbound conversation automatically — whether they messaged you directly, came via your website, or called and got no answer.

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79.9% of UK internet users are on WhatsApp · 71% prefer messaging over calling a business · 85% of missed callers never call back

Your customers have moved to WhatsApp

79.9% of UK internet users are on WhatsApp. 71% prefer messaging over calling a business. Most garages aren't set up for it — GarageDesk changes that.

💬

Messaging is the new phone call

71% of customers now prefer messaging over calling a business. If your garage isn't set up on WhatsApp, those enquiries are going to someone who is.

📞

Missed calls cost real money

When a customer does call and gets no answer, 85% won't try again. UK businesses lose £30 billion a year to missed calls. GarageDesk follows up automatically via WhatsApp.

📋

One place to manage it all

Enquiries via WhatsApp, website, or missed call — all handled automatically and organised in one dashboard. Nothing falls through the cracks.

79.9%
of UK internet users are on WhatsApp
71%
prefer messaging over calling a business
85%
of missed callers never try again
98%
open rate for WhatsApp Business messages

How it works

From first message to booked job

1

Customer contacts the garage

Via WhatsApp directly, through the garage website widget, or GarageDesk follows up after a missed call.

2

AI collects the details

Name, vehicle registration, and a description of the problem — all via natural WhatsApp conversation.

3

Instant DVLA lookup & diagnosis

GarageDesk looks up the reg plate and provides an AI-powered indicative diagnosis based on the symptoms.

4

Lands in your dashboard

The full conversation appears in your kanban board each morning, ready for your team to action.

Features

Giving your garage a smarter front desk

🤖

24/7 AI receptionist

GarageDesk responds to every WhatsApp enquiry instantly, at any hour, on any day. No manual replies, no dropped conversations.

💬

Native WhatsApp experience

Customers talk to GarageDesk through the WhatsApp app they already use. No forms, no apps to download.

🚗

Automatic vehicle lookup

GarageDesk detects the registration plate in the message and instantly looks up the make, model, and year via the DVLA database.

🔍

AI-powered diagnosis

Based on the customer's description, GarageDesk provides an indicative diagnosis so your mechanics arrive informed.

📋

Kanban dashboard

Every enquiry flows into a clean morning dashboard — New, Contacted, and Booked columns. Nothing falls through the cracks.

🙋

Receptionist takeover

When you want to step in and handle a conversation personally, one click hands control to you. The customer gets a seamless experience.

🌐

Website enquiry widget

Add a simple widget to your garage website. Customers enter their number and GarageDesk starts the conversation automatically.

🏷️

Multi-garage ready

One account per garage, each with their own dashboard and WhatsApp number. Perfect for groups with multiple sites.

📊

Stats at a glance

See new enquiries, bookings made, and average response time at the top of every dashboard view.

The dashboard

Your morning briefing, already prepared

Arrive at the garage and open GarageDesk. Every overnight enquiry is waiting in your kanban board — customer name, vehicle, problem, and AI diagnosis all summarised for you.

  • New enquiries highlighted at a glance
  • Full WhatsApp conversation thread per customer
  • One-click to reply directly from the dashboard
  • Mark jobs as Contacted or Booked with one tap
GarageDeskWatling Autos

Good morning

Watling Autos

Tuesday, 1 April 2026 · 4 enquiries total

New
2
Booked
1
Total
4
Avg resp
<2m
New2
Sarah T.
LK21 ABC
Grinding noise when braking
James H.
YD18 XYZ
Engine management light on
Contacted1
Mike B.
PO65 DEF
AC not blowing cold
Booked1
Claire W.
BF14 GHI
Annual service due

Pricing

Simple, flat-rate pricing

No setup fees. No per-message charges. No surprises.

£150/month

per garage location, billed monthly

  • Unlimited WhatsApp conversations
  • 24/7 AI receptionist coverage
  • DVLA vehicle lookup on every enquiry
  • AI-powered symptom diagnosis
  • Kanban dashboard for your team
  • Receptionist takeover at any time
  • Website enquiry widget included
  • UK-based support
Get started today

No credit card required to start your trial

Ready to fill your bays via WhatsApp?

Join garages across the UK using GarageDesk to turn WhatsApp into their busiest booking channel.

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